TERMS & CONDITIONS
& FAQS
At Carbon Nutrition & Dietetics, we believe in total transparency. Have a look at our Ts & Cs and diet plan FAQs or contact our team in London to find out more.
PRIVACY POLICY
Our privacy policy sets out how Carbon Nutrition & Dietetics uses and protects any personal information that you provide us.
Carbon Nutrition & Dietetics is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our services or this website, you can be assured that it will only be used in accordance with this privacy statement.
Carbon Nutrition and Dietetics may change this policy by updating this page.
What data is collected:
Name, Contact information including email address, Demographic information such as postcode, preferences and interests.
Further clinical information in relation to reports from other health professionals.
What is done with your information:
Professional record keeping of client information.
Sharing information with relevant health professionals.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
We may also use your information to contact you for market research purposes. We may contact you by email or phone.
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We may use the information to customise the website according to your interests.
Withdraw Consent and request for your files to be deleted
If you have any queries in relation to General Data Protection Regulation (GDPR) and/or do not wish to make use of your personal information in this way, please contact us at jasmine@carbonnutrition.co.uk to opt out
DISCLOSURE, TERMS AND CONDITIONS
INTELLECTUAL PROPERTY RIGHTS
All information, data, text, documents, graphics, designs, images, pictures, photographs, videos, podcasts, weblogs, RSS feeds, widgets, embeddable media players, interactive features, advertisements or other content, services or materials (or any part of them) accessible on our services are protected by copyright, trade marks, database rights and other intellectual property rights and are owned by or licensed to us or are otherwise used by us as permitted by applicable law or regulation.
Except as specifically permitted on our services, you are not to copy, store in any medium (including on any other website), distribute, transmit, re-transmit, or modify, or show in public any part of our Services without our prior written permission (and the prior written consent of the owner of the relevant intellectual property rights as and if applicable) in accordance with the Copyright, Designs and Patents Act 1988.
TERMS AND CONDITIONS
1. Cancellation and Missed Appointments
Appointment cancellations must always give 48 hours notice, unless there are exceptional circumstances.
Cancelling with less than 48hrs notice will incur a late cancellation fee of 50% of the cost of the appointment.
Bookings can be rearranged if more than 48hr notice is given
2. Fees
Fees will be agreed prior to workshop and talk bookings
Reduced monthly payment plan options are available on some of the services.
Pre-payment may be required for online consultation bookings.
Invoices are payable within 30 days unless agreed otherwise.
The following process will apply in the event of non-payment:
3. Late Payments
If an invoice is not paid within 7 days thereafter, the client will receive written notice that consultancy is suspended pending payment in full.
If payment is not received in full within 7 days of consultation being suspended, the dietitian reserves the right to add a late payment fee and interest rate in line with Bank of England rates.
If payment is not received in full within 14 days of consultation being suspended, the dietitian reserves the right to refer the matter to a solicitor and to commence legal action.
DISCLOSURE
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Jasmine Carbon is a trustee for ZODIAC ARTS (Charity number: 1106475). Any payment received is for providing specialist nutritional services to the charity’s service users. Money or product samples received for blog posts website will be clearly disclosed and will not influence my opinions, the content or the topics discussed.
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All social media posts are created for information purposes only. They are not designed to replace any nutritional advice given to you by your dietitian, registered nutritionist, GP or consultant.
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If you do have any queries or questions on how this post may relate to your health and/or wellbeing please contact feel free to get in contact with us at Carbon Nutrition & Dietetics
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Do you offer meal plans?A personalised 7 day meal plan is included in our package deals and is available as an add-on if you choose to have a one-off consultation.
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Will my health insurance cover dietitian services?At the moment we do not accept payment from health insurance bodies however this is something which will be available soon.
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What is a dietitian?We are experts in nutritional science and are able to provide practical information and advice. We are registered with the Health Care and Professions Council (HCPC), regulated by law and governed by an ethical code, to ensure that we always work to the highest standard. We hold a university degree in nutritional science and have completed at least 20 weeks of placement across various industries including the nutritional health service (NHS), food production, public health etc.
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Will you need to get in contact with my GP?You will be asked to answer a series of questions about your health and past medical history prior to your initial assessment. If we feel that you should seek medical investigation before receiving dietetic advice, we will ask you to contact your GP. With your permission, your GP will be notified that you are under our care.
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Do you offer follow-up consultations?Yes, follow-ups are recommended but we understand that this may not be necessary for everyone. If you pay for a one-off consultation service, you will be given the option to schedule a follow up consultation. All appointments can be via video call, telephone call or email.
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Do you offer face to face consultations?Carbon Nutrition & Dietetics is primarily a virtual service as this enables us to provide flexibility with our appointments. If you do have a preference of a face to face consultation, this can be offered but the cost and time for travel will be charged.
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What forms of payment do you accept?We accept payment from all major debit and credit cards via bank transfer, Paypal or Stripe. We do not accept cash or cheque payment. A deposit may be requested to secure workshop and talk bookings and this will be deducted from the total cost of the final payment.
Let Carbon Nutrition & Dietetics help you put together a diet plan
Speak to our specialists in London on
07703 760150
